Are you interested in ShieldPro Home Security and Monitoring? Do you need assistance? Call us!
Sales
- 800.980.4896
- M-F 8am - 6pm CST
Customer Service
- 800.574.7798
- M-F 8am - 6pm CST
- Sat. 10am - 2pm CST
General Questions
A home security system is a network of devices designed to detect and alert you to unauthorized entry, environmental hazards, and other emergencies in your home.
Common components include door/window sensors, motion detectors, security cameras, a video doorbell, a control panel, alarms, and smoke/CO2 detectors.
Professional monitoring ensures that emergency services are alerted when an alarm is triggered. While optional, it's highly recommended for 24/7 protection.
Most modern systems are wireless for easy installation
Yes, our systems are DIY-friendly.
Compatibility & Integration
You can control the system through a central control panel or a mobile app.
Yes. Our systems have backup batteries and use cellular connection to ensure functionality during outages.
Absolutely. Our mobile app allows you to monitor and control your home security system from anywhere in the world.
This is dependent on the bundle that is purchased.
Yes, you’ll receive instant alerts via app notifications, email, or SMS. If professionally monitored, emergency services can be dispatched automatically.
Pricing & Plans
Prices vary depending on the system and features you choose. We offer a range of packages to suit different needs and budgets.
If you choose professional monitoring or cloud video storage, there are monthly fees. Basic self-monitoring options are often free.
We offer contract-free options. Some discounts may apply to longer-term agreements.
Support & Warranty
We provide 24/7 customer support via phone, chat, and email. We also offer installation guides and online troubleshooting tools.
Yes, all equipment comes with at least a 1-year limited warranty. Extended warranties are available.
You can take your system with you.
Yes. Monthly plans can be canceled anytime.